November 5, 2025 by matray

Global advisory, broking and solutions company WTW announced that The Leapfrog Group, a national watchdog organization of employers and other purchasers focused on healthcare safety and quality, has approved WTW’s Culture of Safety Survey for use in healthcare organizations to assess patient safety practices.

WTW’s Culture of Safety Survey evaluates leadership mindset and local behaviors within healthcare organizations that foster a positive patient safety culture. By identifying cultural strengths and gaps, the survey helps organizations take targeted action to reduce safety incidents and build a more accountable care environment. With only seven items, the survey offers a fast, practical way to deliver reliable and actionable data without disrupting employees from their essential work.

The survey measures two key dimensions of culture:

1. Organizational mindset: The underlying values, principles and beliefs around patient safety established by senior leadership that set the tone for the entire organization.

2. Local behaviors and enablers: The shared conduct and activities that translate organizational values into daily practices, along with the programs, policies and procedures that help maintain patient safety.

Used as a standalone tool or incorporated as an index within a broader employee experience survey, the Culture of Safety Survey enables healthcare organizations to identify and prioritize the most effective actions to improve their safety culture.