The Doctors Company Now Using Milliman Datalytics-Defense’s AI platform for Claims-Defense Management

January 17, 2019 by matray

Milliman Inc., a global consulting and actuarial firm, announced that The Doctors Company has implemented Milliman Datalytics-Defense as its advanced analytics legal management platform for processing defense cost invoices. The choice of Datalytics-Defense lets The Doctors Company collaborate with defense counsel to use best practices for defense strategy through artificial intelligence and data-driven decisions. Milliman Datalytics-Defense employs data mining algorithms and machine learning to help insurers and self-insureds detect patterns in attorney billing practices, delivering a better understanding of costs and case strategies.

"At The Doctors Company, we are continually looking for innovative ways to harness the data available to us and use it to improve our operations and increase efficiencies," said Cathy Shutack, senior vice president of claims at The Doctors Company. "With Milliman Datalytics-Defense, we've found a way to apply artificial intelligence based techniques to our vast amounts of data, and use the resulting information to make better data-driven decisions around the claims management process."

Milliman Datalytics-Defense is designed specifically for the insurance industry and has subject matter expertise built into the technology and reporting. The tool's predictive analytic engine is fueled by powerful and proprietary data-mining algorithms that convert text-based data into rich and powerful structured data.

"Leading companies recognize the importance of analyzing the data available to them and unlocking its hidden intelligence as a way to effectively manage and mitigate risk," saidChad C. Karls, principal and consulting actuary with Milliman. "The Doctors Company has a reputation as a forward-thinking organization that understands how a tool like Datalytics-Defense can benefit its members, and I'm looking forward to continuing our work together."

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