November 10, 2025 by matray

Risk & Insurance magazine has named Deepika Srivastava, chief operating officer of The Doctors Company, among its 2026 Executives to Watch, recognizing her leadership in modernizing operations and driving digital transformation across the medical professional liability insurer.

Srivastava, who joined The Doctors Company in 2007, has held a series of executive roles including chief information officer, chief information security officer and executive vice president of medical professional liability. According to Risk & Insurance, her career reflects a rare blend of technology expertise and business acumen that has strengthened the organization’s agility and physician focus.

Under Srivastava’s leadership, The Doctors Company migrated its legacy systems to a unified cloud-based platform encompassing policy management, billing, claims and member services. System reliability rose from 67% to 99.99%, improving efficiency and data security. She also oversaw the launch of Quick Quote, an underwriting automation tool that converts nearly 30% of submissions into written policies and has generated hundreds of thousands of dollars in new premium.

The magazine credited Srivastava with establishing an Enterprise Project Office in collaboration with the company’s innovation and data analytics teams. The initiative has completed more than 100 projects, processed roughly 3,000 business requests and enhanced underwriting accuracy and product launch speed.

Beyond her operational achievements, Risk & Insurance highlighted Srivastava’s advocacy for diversity and inclusion, noting her efforts to mentor women professionals and promote leadership development within the organization.

The annual Executives to Watch feature spotlights insurance leaders expected to shape the industry in the year ahead.

November 5, 2025 by matray

Global advisory, broking and solutions company WTW announced that The Leapfrog Group, a national watchdog organization of employers and other purchasers focused on healthcare safety and quality, has approved WTW’s Culture of Safety Survey for use in healthcare organizations to assess patient safety practices.

WTW’s Culture of Safety Survey evaluates leadership mindset and local behaviors within healthcare organizations that foster a positive patient safety culture. By identifying cultural strengths and gaps, the survey helps organizations take targeted action to reduce safety incidents and build a more accountable care environment. With only seven items, the survey offers a fast, practical way to deliver reliable and actionable data without disrupting employees from their essential work.

The survey measures two key dimensions of culture:

1. Organizational mindset: The underlying values, principles and beliefs around patient safety established by senior leadership that set the tone for the entire organization.

2. Local behaviors and enablers: The shared conduct and activities that translate organizational values into daily practices, along with the programs, policies and procedures that help maintain patient safety.

Used as a standalone tool or incorporated as an index within a broader employee experience survey, the Culture of Safety Survey enables healthcare organizations to identify and prioritize the most effective actions to improve their safety culture.

November 4, 2025 by matray

Indigo Insurance, the vertically integrated AI-driven medical professional liability platform, announced a major operational milestone: 20% of all submissions are now automatically underwritten — without human involvement — through Indigo’s proprietary AI platform, Lux. According to Indigo, this achievement underscores its ability to scale underwriting capacity while maintaining efficiency and rigor.