November 18, 2025 by matray

Coverys today announced the launch of RiskRx PRO, an integrated suite of risk-mitigation and claims-resolution services designed to help physicians and healthcare organizations anticipate, respond to and recover from emerging challenges in today’s complex healthcare environment.

Healthcare professionals are facing rising malpractice claim severity and escalating liability costs. RiskRx PRO combines Coverys’ clinical risk-mitigation expertise, advanced analytics and claims-management services in one coordinated program that delivers both prevention and defense. It helps healthcare teams identify vulnerabilities early, strengthen communication and translate data insights into actionable strategies that reduce risk exposure, resolve claims efficiently and protect reputations.

“Today’s healthcare risks are higher and more dynamic than ever,” said Dana Siegal, Coverys vice president of risk management and analytics. “Nearly one-third of doctors will face a medical malpractice claim during their careers, underscoring the importance of proactive risk management. RiskRx PRO bridges the gap between prevention and response — helping clinicians use data, experience and collaboration to protect patients and themselves.”

According to Coverys, the RiskRx PRO debut builds on findings from its latest A Dose of Insight report, Hidden in Plain Sight: Exposing the Drivers of Diagnostic Error, Part Two: Office-Based Practice. The report analyzed 6,009 closed medical malpractice events from 2020–2024 and found that nearly one-quarter involved office-based care. Among those cases, 38% included allegations of a missed, wrong or delayed diagnosis, most often related to cancer. Coverys said these insights highlight the need for programs like RiskRx PRO, which combine proactive risk detection with experienced claims advocacy to achieve faster, stronger outcomes across care settings.

November 18, 2025 by matray

Physicians Insurance A Mutual Co. was recognized in the annual Best Places to Work in Insurance program for 2025 by Business Insurance, a sister publication of Medical Liability Monitor. The program recognizes the top 100 employers in the insurance sector for their outstanding performance in establishing workplaces that stand out in employee satisfaction, professional growth and company culture.

Physicians Insurance says it is committed to hybrid work flexibility, strong benefits and meaningful in-person events that help employees collaborate, learn and succeed. Its Seattle home office was built for hybrid work, with flexible workstations and smart collaboration spaces that support seamless teamwork between in-person and remote staff.

With talent spread across the U.S., the company prioritizes bringing teams to Seattle for professional development and team-building events that strengthen connections and skills. The organization also offers a range of initiatives designed to support employee success, including formal mentorships, skills-based learning opportunities, and access to professional development programs.

“This recognition is a testament to our belief that putting people first leads to success,” said Yelena Neuman, Physicians Insurance vice president of human resources. “We’re honored to be named alongside all these other outstanding organizations. We look forward to our continued growth as we strive to do more, do better, and raise the bar on what a great workplace can be.”

Best Places to Work in Insurance is an annual sponsored content feature presented by the Custom Publishing unit of Business Insurance and Best Companies Group that lists the agents, brokers, insurance companies and other providers with the highest levels of employee engagement and satisfaction. This year’s report features 100 companies of various sizes, ranging from 25 employees to more than 4,000.

November 13, 2025 by matray

AM Best has revised the outlooks to positive from stable and affirmed the Financial Strength Rating of B++ (Good) and the Long-Term Issuer Credit Ratings of “bbb+” (Good) of Kansas Medical Mutual Insurance Company and its subsidiary, KAMMCO Casualty Company, Inc. These companies are collectively referred to as Kansas Medical Mutual Group or the group.

The Credit Ratings reflect Kansas Medical Mutual Group’s balance sheet strength, which AM Best assesses as very strong, as well as its marginal operating performance, limited business profile and appropriate enterprise risk management.

The revision of the outlooks to positive from stable reflects continued favorable trends in the group’s overall operating performance measures following corrective actions taken by management that have led to improved pre-tax operating earnings and overall net income in recent years. The improvement in operating earnings is driven by favorable trends in underwriting and operating metrics, which continue to improve compared with peers that are assessed as adequate from an operating performance standpoint.

Prospectively, AM Best expects the group’s favorable underwriting and operating trends to continue in the near-term, supported by favorable frequency and modest severity levels across the book of business. KAMMCO’s return to operating profitability is largely attributable to refocused efforts in its core insurance operations, expense management initiatives and significant rate increases over the last five years. Operating performance metrics continue to improve and are expected to trend in line with the group’s medical professional liability (MPL) peers assessed at the adequate level. The group’s investment income continued to improve through the first half of 2025, following an increase in investment yields and less interest expense on borrowed funds.

The group’s balance sheet strength assessment remains at the very strong level, supported by its strongest level of risk-adjusted capitalization, as measured by Best’s Capital Adequacy Ratio (BCAR), a conservative investment portfolio and prudent reserving philosophy. Kansas Medical Mutual Group has reported favorable surplus growth, historically driven by realized capital gains, and in more recent periods, profitable operating earnings. Loss reserve development has been favorable in nine of the past 10 calendar years and across most accident years.

The limited business profile reflects Kansas Medical Mutual Group’s market position as a primarily single state writer of MPL insurance. A 2019 judicial ruling resulted in the removal of noneconomic damage caps on personal injury cases in Kansas; however, uncertainty remains as to whether this applies to medical malpractice actions until further clarification from the Kansas Supreme Court. The group’s portfolio is subject to the Health Care Stabilization Fund (the Fund), which expanded basic coverage limits from $200,000 to $500,000 per occurrence, and $600,000 to $1.5 million in aggregate beginning in 2022. While the Fund tenders loss and loss adjustment expenses above $500,000 to $1 million, uncertainty remains as claims experience on expanded coverage limits is minimal.

November 13, 2025 by matray

Doctors For Providers (DFP) announced today that it will begin including physician malpractice insurance with most of its collaborations and medical directorships, expanding the protection it offers to nurse practitioners, physician assistants and other healthcare providers.

The physician-led organization, which connects clinicians nationwide with board-certified collaborating physicians and medical directors, said the enhanced model is designed to reduce liability exposure and streamline compliance for providers working in high-growth areas such as IV hydration, aesthetics, medical weight loss, functional medicine and telehealth.

“Our mission has always been to make collaboration simple, compliant and secure,” Kyle Renkei, DFP's chief operating officer, said in the announcement. “By including malpractice coverage for both collaborative agreements and medical directorships, we're eliminating one of the biggest concerns for providers and setting a new national standard for safety and accountability.”

DFP said the bundled coverage aims to reduce legal and financial risks, eliminate the need for separate insurance policies and give providers greater confidence in their day-to-day operations. The company framed the change as a response to the growing demand for affordable, compliant collaboration models across the healthcare industry.

“This change empowers providers to focus on patient care rather than paperwork or liability,” Renkei said.

November 11, 2025 by matray

Insurance Business America, a trade publication covering the U.S. insurance industry, has named CFC Underwriting a 5-Star Professional Liability insurer in its 2025 report recognizing the nation’s top providers. The annual “5-Star Professional Liability” report highlights a select group of insurers that brokers identified as offering exceptional products, service and claims support across the professional liability market.

CFC was among a limited number of carriers nationwide to earn the 5-Star designation, which is based on extensive feedback from insurance brokers who rated insurers on coverage features, underwriting expertise, claims handling and overall service quality.

Insurance Business America’s 5-Star Professional Liability report draws on surveys and interviews with more than 1,000 brokers across the United States, assessing insurer performance across multiple categories including underwriting, claims and product innovation.

November 11, 2025 by matray

MagMutual Insurance Co. today announced the launch of MyDefense, which the company describes as a new model in malpractice defense that integrates legal, analytical and emotional support to provide comprehensive protection for healthcare providers facing malpractice claims.

"We built MyDefense to go beyond legal representation," said Neil Morrell, CEO of MagMutual. "Our policy owners now have a team that delivers full-spectrum support from the moment a claim is filed."

To ensure optimal outcomes and a better experience, seven specialized disciplines will be used going forward. These include jury consultants, communication experts, psychologists, data scientists, negotiation strategists and emotional support specialists involved in every claim—delivered through professional analysts who work in tandem with MagMutual's attorneys and outside counsel.

"MyDefense equips providers with resources that go beyond what any other insurer can offer," said William S. Kanich, MD, JD, Executive Chairperson.

November 10, 2025 by matray

Risk & Insurance magazine has named Deepika Srivastava, chief operating officer of The Doctors Company, among its 2026 Executives to Watch, recognizing her leadership in modernizing operations and driving digital transformation across the medical professional liability insurer.

Srivastava, who joined The Doctors Company in 2007, has held a series of executive roles including chief information officer, chief information security officer and executive vice president of medical professional liability. According to Risk & Insurance, her career reflects a rare blend of technology expertise and business acumen that has strengthened the organization’s agility and physician focus.

Under Srivastava’s leadership, The Doctors Company migrated its legacy systems to a unified cloud-based platform encompassing policy management, billing, claims and member services. System reliability rose from 67% to 99.99%, improving efficiency and data security. She also oversaw the launch of Quick Quote, an underwriting automation tool that converts nearly 30% of submissions into written policies and has generated hundreds of thousands of dollars in new premium.

The magazine credited Srivastava with establishing an Enterprise Project Office in collaboration with the company’s innovation and data analytics teams. The initiative has completed more than 100 projects, processed roughly 3,000 business requests and enhanced underwriting accuracy and product launch speed.

Beyond her operational achievements, Risk & Insurance highlighted Srivastava’s advocacy for diversity and inclusion, noting her efforts to mentor women professionals and promote leadership development within the organization.

The annual Executives to Watch feature spotlights insurance leaders expected to shape the industry in the year ahead.

November 5, 2025 by matray

Global advisory, broking and solutions company WTW announced that The Leapfrog Group, a national watchdog organization of employers and other purchasers focused on healthcare safety and quality, has approved WTW’s Culture of Safety Survey for use in healthcare organizations to assess patient safety practices.

WTW’s Culture of Safety Survey evaluates leadership mindset and local behaviors within healthcare organizations that foster a positive patient safety culture. By identifying cultural strengths and gaps, the survey helps organizations take targeted action to reduce safety incidents and build a more accountable care environment. With only seven items, the survey offers a fast, practical way to deliver reliable and actionable data without disrupting employees from their essential work.

The survey measures two key dimensions of culture:

1. Organizational mindset: The underlying values, principles and beliefs around patient safety established by senior leadership that set the tone for the entire organization.

2. Local behaviors and enablers: The shared conduct and activities that translate organizational values into daily practices, along with the programs, policies and procedures that help maintain patient safety.

Used as a standalone tool or incorporated as an index within a broader employee experience survey, the Culture of Safety Survey enables healthcare organizations to identify and prioritize the most effective actions to improve their safety culture.

November 4, 2025 by matray

Indigo Insurance, the vertically integrated AI-driven medical professional liability platform, announced a major operational milestone: 20% of all submissions are now automatically underwritten — without human involvement — through Indigo’s proprietary AI platform, Lux. According to Indigo, this achievement underscores its ability to scale underwriting capacity while maintaining efficiency and rigor.

October 19, 2025 by matray

Physicians Insurance A Mutual announced that David Carlson, DO, will assume the role of president and chief executive officer effective Nov. 1, 2025. Dr. Carlson will succeed William Cotter, who is retiring from the organization after a distinguished 35-year career that includes six years of exemplary leadership at Physicians Insurance.

Carlson is a physician executive with 25 years of experience in C-suite positions. He previously served as chief physician officer at MultiCare Health System in Washington state, Hospital Sisters Health System in Illinois and Conemaugh Health System in Pennsylvania. He currently serves as chief medical officer and vice president of medical operations for King County at Virginia Mason Franciscan Health in Washington state.

Carlson has served on the Physicians Insurance Board of Directors since 2018 and as board chair from 2019 to 2023. In these roles, he has overseen performance, operations, regulatory compliance, governance, executive compensation and investment strategies.

“As Physicians Insurance enters its 45th year, it's fitting that a company founded by physicians will be led by one,” said Shane Macaulay, MD, Physicians Insurance chairman of the board. “Dr. Carlson is deeply familiar with both the clinical and business challenges our members face and is a passionate advocate of our mission to protect, defend and support our members. I'm excited to work with him as PI moves into its next chapter. I also want to extend my gratitude to Bill for his tremendous leadership and his service to our members during his successful tenure.”

William Cotter has served as Physicians Insurance’s president and chief executive officer since 2019. During this time, he led the organization through

Dr. David Carlson

several significant advances, including strengthening underwriting acumen and flexibility, expanding the company’s national reach and integrating the Physicians Insurance RRG into the Physicians Insurance family.

“It has been my privilege to be of service to our members and to lead a team of individuals so wholly dedicated to the protection and success of our members,” Cotter said. “Dr. Carlson has long embodied our commitment to good medicine and strong advocacy for physicians and healthcare organizations. His leadership will be a powerful asset for PI.”

“In his board roles, Dr. Carlson has been closely involved in the creation of our multi-year strategic plan that fortifies our financial strength and keeps our members' best interests at the center of every decision,” said Christina Galicia, Physicians Insurance chief operating officer. “On behalf of the executive management group, I'm delighted to welcome him to his new role.”

“Physicians Insurance proudly supports its Members by doing the right thing—devoting exceptional resources to their defense at trial and paying their claims when needed," Carlson said. “I'm honored to have been selected to continue leading this decades-long mission of protecting, defending and supporting PI's Members, so that they can continue taking care of their patients."

Carlson is a board-certified family practice physician with a subspecialty in geriatrics. He holds a bachelor's degree from Pennsylvania State University, a medical degree from the Philadelphia College of Osteopathic Medicine and a master's degree in business administration from Alvernia University.