November 11, 2025 by matray

Insurance Business America, a trade publication covering the U.S. insurance industry, has named CFC Underwriting a 5-Star Professional Liability insurer in its 2025 report recognizing the nation’s top providers. The annual “5-Star Professional Liability” report highlights a select group of insurers that brokers identified as offering exceptional products, service and claims support across the professional liability market.

CFC was among a limited number of carriers nationwide to earn the 5-Star designation, which is based on extensive feedback from insurance brokers who rated insurers on coverage features, underwriting expertise, claims handling and overall service quality.

Insurance Business America’s 5-Star Professional Liability report draws on surveys and interviews with more than 1,000 brokers across the United States, assessing insurer performance across multiple categories including underwriting, claims and product innovation.

November 11, 2025 by matray

MagMutual Insurance Co. today announced the launch of MyDefense, which the company describes as a new model in malpractice defense that integrates legal, analytical and emotional support to provide comprehensive protection for healthcare providers facing malpractice claims.

"We built MyDefense to go beyond legal representation," said Neil Morrell, CEO of MagMutual. "Our policy owners now have a team that delivers full-spectrum support from the moment a claim is filed."

To ensure optimal outcomes and a better experience, seven specialized disciplines will be used going forward. These include jury consultants, communication experts, psychologists, data scientists, negotiation strategists and emotional support specialists involved in every claim—delivered through professional analysts who work in tandem with MagMutual's attorneys and outside counsel.

"MyDefense equips providers with resources that go beyond what any other insurer can offer," said William S. Kanich, MD, JD, Executive Chairperson.

November 10, 2025 by matray

Risk & Insurance magazine has named Deepika Srivastava, chief operating officer of The Doctors Company, among its 2026 Executives to Watch, recognizing her leadership in modernizing operations and driving digital transformation across the medical professional liability insurer.

Srivastava, who joined The Doctors Company in 2007, has held a series of executive roles including chief information officer, chief information security officer and executive vice president of medical professional liability. According to Risk & Insurance, her career reflects a rare blend of technology expertise and business acumen that has strengthened the organization’s agility and physician focus.

Under Srivastava’s leadership, The Doctors Company migrated its legacy systems to a unified cloud-based platform encompassing policy management, billing, claims and member services. System reliability rose from 67% to 99.99%, improving efficiency and data security. She also oversaw the launch of Quick Quote, an underwriting automation tool that converts nearly 30% of submissions into written policies and has generated hundreds of thousands of dollars in new premium.

The magazine credited Srivastava with establishing an Enterprise Project Office in collaboration with the company’s innovation and data analytics teams. The initiative has completed more than 100 projects, processed roughly 3,000 business requests and enhanced underwriting accuracy and product launch speed.

Beyond her operational achievements, Risk & Insurance highlighted Srivastava’s advocacy for diversity and inclusion, noting her efforts to mentor women professionals and promote leadership development within the organization.

The annual Executives to Watch feature spotlights insurance leaders expected to shape the industry in the year ahead.

November 5, 2025 by matray

Global advisory, broking and solutions company WTW announced that The Leapfrog Group, a national watchdog organization of employers and other purchasers focused on healthcare safety and quality, has approved WTW’s Culture of Safety Survey for use in healthcare organizations to assess patient safety practices.

WTW’s Culture of Safety Survey evaluates leadership mindset and local behaviors within healthcare organizations that foster a positive patient safety culture. By identifying cultural strengths and gaps, the survey helps organizations take targeted action to reduce safety incidents and build a more accountable care environment. With only seven items, the survey offers a fast, practical way to deliver reliable and actionable data without disrupting employees from their essential work.

The survey measures two key dimensions of culture:

1. Organizational mindset: The underlying values, principles and beliefs around patient safety established by senior leadership that set the tone for the entire organization.

2. Local behaviors and enablers: The shared conduct and activities that translate organizational values into daily practices, along with the programs, policies and procedures that help maintain patient safety.

Used as a standalone tool or incorporated as an index within a broader employee experience survey, the Culture of Safety Survey enables healthcare organizations to identify and prioritize the most effective actions to improve their safety culture.

November 4, 2025 by matray

Indigo Insurance, the vertically integrated AI-driven medical professional liability platform, announced a major operational milestone: 20% of all submissions are now automatically underwritten — without human involvement — through Indigo’s proprietary AI platform, Lux. According to Indigo, this achievement underscores its ability to scale underwriting capacity while maintaining efficiency and rigor.

October 19, 2025 by matray

Physicians Insurance A Mutual announced that David Carlson, DO, will assume the role of president and chief executive officer effective Nov. 1, 2025. Dr. Carlson will succeed William Cotter, who is retiring from the organization after a distinguished 35-year career that includes six years of exemplary leadership at Physicians Insurance.

Carlson is a physician executive with 25 years of experience in C-suite positions. He previously served as chief physician officer at MultiCare Health System in Washington state, Hospital Sisters Health System in Illinois and Conemaugh Health System in Pennsylvania. He currently serves as chief medical officer and vice president of medical operations for King County at Virginia Mason Franciscan Health in Washington state.

Carlson has served on the Physicians Insurance Board of Directors since 2018 and as board chair from 2019 to 2023. In these roles, he has overseen performance, operations, regulatory compliance, governance, executive compensation and investment strategies.

“As Physicians Insurance enters its 45th year, it's fitting that a company founded by physicians will be led by one,” said Shane Macaulay, MD, Physicians Insurance chairman of the board. “Dr. Carlson is deeply familiar with both the clinical and business challenges our members face and is a passionate advocate of our mission to protect, defend and support our members. I'm excited to work with him as PI moves into its next chapter. I also want to extend my gratitude to Bill for his tremendous leadership and his service to our members during his successful tenure.”

William Cotter has served as Physicians Insurance’s president and chief executive officer since 2019. During this time, he led the organization through

Dr. David Carlson

several significant advances, including strengthening underwriting acumen and flexibility, expanding the company’s national reach and integrating the Physicians Insurance RRG into the Physicians Insurance family.

“It has been my privilege to be of service to our members and to lead a team of individuals so wholly dedicated to the protection and success of our members,” Cotter said. “Dr. Carlson has long embodied our commitment to good medicine and strong advocacy for physicians and healthcare organizations. His leadership will be a powerful asset for PI.”

“In his board roles, Dr. Carlson has been closely involved in the creation of our multi-year strategic plan that fortifies our financial strength and keeps our members' best interests at the center of every decision,” said Christina Galicia, Physicians Insurance chief operating officer. “On behalf of the executive management group, I'm delighted to welcome him to his new role.”

“Physicians Insurance proudly supports its Members by doing the right thing—devoting exceptional resources to their defense at trial and paying their claims when needed," Carlson said. “I'm honored to have been selected to continue leading this decades-long mission of protecting, defending and supporting PI's Members, so that they can continue taking care of their patients."

Carlson is a board-certified family practice physician with a subspecialty in geriatrics. He holds a bachelor's degree from Pennsylvania State University, a medical degree from the Philadelphia College of Osteopathic Medicine and a master's degree in business administration from Alvernia University.

October 15, 2025 by matray

AM Best reaffirmed BETA Healthcare Group's “A” (Excellent) Financial Strength Rating with a stable outlook, citing the company’s balance sheetstrength, which it categorizes as “Strongest.”

According to AM Best, the rating reflects several key factors, including:

• Strongest level of risk-adjusted capitalization, as measured by Best’s Capital Adequacy Ratio (BCAR)

• Prudent loss reserving practices, resulting in consistent favorable development of prior accident-year reserves

• Sound liquidity and conservative investment strategy, supported by a portfolio primarily composed of high-quality fixed-income securities

• Sustained profitability over the past five years

• BETA’s position as a leading provider of hospital professional liability coverage and the second-largest medical professional liability (MPL) insurer in California, based on 2024 direct premiums written (DPW), as well as its unique joint powers structure, which supports broader coverage and responsive pricing

“Our financial strength and broad footprint on the West Coast allow us to provide high-quality services to our geographically diverse customers,” said Corey Grove, CEO of BETA Healthcare Group. “BETA’s exclusive focus on healthcare and commitment to patient and employee safety make us a distinctive partner in the industry. We are agile and leverage our deep expertise to deliver innovative, leading-edge risk management solutions that help healthcare organizations achieve quality care, positive patient outcomes, and safe workplace environments.”

October 14, 2025 by matray

The Medical Professional Liability Association is honored to recognize the significant contributions of former President and CEO Brian K. Atchinson as he has concluded his tenure as President and Chief Executive Officer earlier this year.  

Atchinson joined the MPL Association in 2011, serving with distinction during his time as president and chief executive officer and demonstrating an unwavering commitment to advancing both the medical professional liability insurance industry and the MPL Association. 

Under Atchinson’s guidance, the MPL Association achieved many milestones including expanding its traditional membership to include a broader spectrum of MPL insurance organizations, creating programs tailored to the unique needs of various member segments, and fostering stakeholder collaboration to strengthen the MPL Association’s role as a premier industry representative. He also navigated the MPL Association through the global pandemic with resilience, working to maintain financial stability and continuing to deliver value to its members. 

“Throughout his service, Brian demonstrated professionalism, enthusiasm, and dedication to the MPL Association and its members,” said Michael Conerly, MD, chair of the MPL Association and president/chief executive officer at LAMMICO. “His ability to work closely with the Association’s governance, members, and partners played an instrumental role in driving the Association forward. He cultivated strong relationships and focused on the priority issues for both the membership and the broader MPL community. 

“On behalf of the Board of Directors, I would like to recognize and thank Brian for his outstanding service over 14 years and for the positive impact of his contributions. We are grateful forBrian’s efforts and wish him all the best for the future.” 

October 14, 2025 by matray

The Medical Professional Liability Association and TruthMD, a healthcare data analytics company, announced a strategic agreement to launch the MPL Association & TruthMD Data Initiative (TDI). The affinity program will expand access to high-quality, technology-driven healthcare provider data and analytics across the MPL Association’s member base. 

According to the MPL Association, TDI will offer its members new opportunities to strengthen operations, including underwriting, actuarial, marketing, credentialing capabilities and other areas. 

“This affinity program underscores the MPL Association’s commitment to providing our members with access to best-in-class tools and resources to better serve healthcare professionals,” said Eric Anderson, Interim President and CEO of the MPL Association. “We are excited to collaborate with TruthMD, whose data solutions are well recognized for accuracy and reliability in the healthcare industry.” 

“Our mission has always been to deliver actionable, verified provider data that improves decision-making and outcomes,” said TruthMD president Debbie Vereb. “Partnering with the MPL Association allows us to extend these benefits to a vital segment of the healthcare ecosystem while supporting the Association’s important work on behalf of its members and the broader MPL community.” 

The MPL Association and TruthMD affinity program is effective immediately and will be highlighted in upcoming MPL Association member communications. 

October 3, 2025 by matray

AM Best has revised the outlooks to positive from stable and affirmed The Doctors Company's financial strength rating (FSR) of A (Excellent) and the long-term issuer credit rating (ICR) of "a+". The positive outlooks, FSR of A, and long-term ICR of "a+" have been affirmed for The Doctors Company, an Interinsurance Exchange, and its core subsidiaries, which collectively comprise The Doctors Company Insurance Group (TDC or TDC Group).

See below for a list of the companies:

• The Doctors Company, an Interinsurance Exchange


• TDC National Assurance Company


• TDC Specialty Insurance Company


• TDC Special Risks Insurance Company


• The Doctors Company Risk Retention Group, a Reciprocal Exchange


• Hospitals Insurance Company, Inc.